THE CLAIMS PROCESS
What you need to know about the process of starting a claim.
1
— FREE ASSESSMENT
Tell us what happened. We will tell you whether we think you have a claim, usually on the same call, at no charge and with no obligation.
3
If we take the case on, we set out the funding arrangement in writing, including the success fee and any after the event insurance, before you sign anything.
4
— INVESTIGATION
We notify the other side, gather evidence, and arrange an independent medical examination to assess your injuries.
2
— NEGOTIATION
We put the claim to the other side's insurer and negotiate settlement. Most claims are resolved at this stage.
5
— SETTLEMENT
If a fair settlement cannot be reached, we advise on issuing court proceedings. Most claims still settle before a final hearing.