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Occupiers' Liability Case Studies
Real occupiers' liability claims handled by NJS Law's personal injury team, the solicitors behind Injuries Direct. See how businesses were held responsible for unsafe premises, and what our clients received.
Our occupiers' liability case studies
How we've helped people injured on premises that weren't kept safe.
What our case studies show about occupiers' liability claims
Whoever controls a building or site, such as a shop, supermarket, restaurant or landlord, must take reasonable care to keep visitors safe. When they don't and you're hurt, you may be able to claim.
Visitors must be kept reasonably safe
Occupiers must take reasonable care to make sure visitors are safe on their premises. In our £10,355 case, a supermarket left a damaged manhole cover outside its entrance.
Occupiers' Liability Act 1957Hazards must be fixed or flagged
Premises should be checked regularly, and hazards repaired or clearly marked until they're fixed. Our client's supermarket only put up warning signs after the accident.
Inspections and warningsThe occupier's insurer pays
Compensation is usually paid by the business's public liability insurer, not by the business directly, and not by the staff who work there.
Public liability insuranceCould you claim for an accident on someone's premises?
You may be able to claim compensation if:
- You were injured in or around a shop, supermarket, restaurant, car park or other premises
- It was caused by a hazard the occupier should have dealt with, such as a spill, damaged flooring or a broken step
- It happened in the last three years, though there are exceptions, for example for children
Find out more in our occupiers' liability claims guide, including typical compensation amounts, or see how long you have to make a claim.
Not sure if you have a claim?
Talk to our personal injury team for free. We'll tell you honestly whether you have a claim, with no obligation to go ahead. Eligible claims are handled on a no win, no fee basis.
Occupiers' liability guides
Plain-English answers to the questions we're asked most often after a slip, trip or fall.
Occupiers' liability case studies: FAQs
Are these real occupiers' liability cases?
Yes. They're based on real claims handled by NJS Law's personal injury team, the solicitors behind Injuries Direct. Some details are kept anonymous to protect our clients' privacy.
What's the difference between occupiers' liability and public liability?
Occupiers' liability covers accidents on premises someone controls, such as a shop, supermarket or restaurant. Public liability is a wider term that also covers accidents in public places, such as a damaged pavement looked after by the council. We'll work out which applies to you.
Can I claim if I slipped or tripped in a shop?
You may be able to, if your accident was caused by a hazard the shop should have dealt with, such as a spill that wasn't cleaned up, damaged flooring or a trip hazard without a warning sign.
Will my claim be worth the same?
Not necessarily. Compensation depends on your injuries, your recovery and the financial losses you've had, such as time off work. Past results don't guarantee future outcomes, but we'll look at your situation for free and explain what your claim could include.
Is there a time limit for an occupiers' liability claim?
You usually have three years from the date of the accident to start a claim. There are exceptions, for example for children, so get in touch even if your accident was some time ago.
More case studies
See case studies for other types of claim.
Injured on someone's premises? Find out if you can claim
Talk to our personal injury team for free, with no obligation to claim. We'll tell you honestly whether you have a claim and how we can help.