Bus Passenger Injury Claim — £3,500 Compensation Secured
WHAT HAPPENED?
Our client was travelling as a passenger on a bus when the driver collided with the vehicle in front.
They suffered injuries to their neck, back and leg, cuts inside the mouth, and the loss of a tooth — all from a journey over which they had no control at all.
HOW WE HELPED
Passengers are almost never at fault when a driver's negligence causes a collision, but that doesn't make the process any less daunting, particularly when the vehicle involved is a bus and the operator is a large organisation.
We took the claim on and gathered medical evidence covering the full range of injuries — including the dental injury, which is easily overlooked when the focus falls on neck and back symptoms, and which can carry ongoing treatment costs of its own. We dealt with the insurer throughout so our client didn't have to.
THE OUTCOME
We secured £3,500 in compensation covering the injuries sustained and their impact on our client's daily life.
COULD YOU MAKE A SIMILAR CLAIM?
If you were injured as a passenger — in a bus, taxi, private car or any other vehicle — you have the same right to claim as any other road user. You do not need to know who was at fault before you get in touch, and you do not need to make that decision yourself: establishing responsibility is part of what we do.
COMMON QUESTIONS
CAN I CLAIM COMPENSATION IF I WAS INJURED AS A BUS PASSENGER?
Yes. Passengers are rarely responsible for a collision, and you can bring a claim whether the bus driver was at fault or another road user was. Your solicitor establishes who was responsible — that isn't something you need to work out first.
CAN I CLAIM FOR DAMAGE TO MY TEETH AFTER AN ACCIDENT?
Yes. Dental injuries can be claimed for in the same way as any other injury, and the cost of treatment — including future treatment such as crowns or implants — can form part of the claim. Dental injuries are often overlooked, so it's worth mentioning them early.
WHAT IF I KNOW THE DRIVER WHO CAUSED MY INJURIES?
Claims are made against the driver's insurance policy, not against them personally, so the compensation is paid by the insurer. That is exactly what motor insurance exists for, and it is why passengers can and do claim after being injured in a friend or family member's vehicle.
INJURED AS A PASSENGER?
You have the same right to claim as any other road user — and you don't need to know who was at fault to get started. Call 0330 818 1202 for a free, no-obligation chat.