Injured in an accident
that wasn't your fault?
We'll fight for what you're owed.
No win, no fee personal injury solicitors for England and Wales. Tell us what happened and we'll explain your options in plain English.
- Claims handled by the solicitors at NJS Law
- No win, no fee. No upfront costs.
- Support from the start, with a free first call
Free, no-obligation chat about your options. If your claim succeeds, a capped success fee comes out of your compensation. You normally have 3 years from the accident to start a claim.
Personal injury claims we handle
Choose your type of accident to see who can claim, the time limits and how the process works.
How a no win no fee claim works
Most personal injury claims settle without going to court. Here's what happens from your first call.
Free first call
Tell us what happened. We'll ask a few questions about the accident and your injury.
We assess your claim
A specialist explains whether you can claim and how no win, no fee works for you.
Evidence and medical report
We gather evidence and arrange an independent medical assessment.
We negotiate for you
We deal with the other side's insurer and keep you updated.
Settlement
If your claim succeeds, compensation is paid and we explain every deduction.
What do I pay if I win?
Under a Conditional Fee Agreement, a success fee may be deducted from your compensation, plus any After the Event insurance premium. If your claim doesn't succeed, you don't pay our fees. We explain all of this clearly before you sign anything.
Can I make a personal injury claim?
You can usually make a personal injury claim if three things are true: someone else owed you a duty of care, they were at least partly at fault, and you were injured as a result. Most claims must start within three years of the accident.
- Someone else, such as a driver, employer or business, owed you a duty of care
- They breached that duty, at least in part
- You suffered a physical or psychological injury because of it
Time limits at a glance
- Most injury claims
- 3 years from the accident
- Children
- 3 years from their 18th birthday
- Injury diagnosed later
- 3 years from the date of knowledge
Source: Limitation Act 1980. Some exceptions apply, so contact us as soon as you can.
How much compensation could I get?
Compensation depends on how serious your injury is, how long recovery takes and what it has cost you. It's made up of two parts:
- General damages for pain, suffering and loss of amenity, valued using the Judicial College Guidelines.
- Special damages for financial losses: lost earnings, care from family, travel, medical and therapy costs, and adaptations to your home or car.
Watch: personal injury claims explained
Find out who we are, what common claim terms mean, and hear from a client about their experience of making a claim with us.
About us
Who are Injuries Direct?
Meet the team behind Injuries Direct and find out how we help people injured in accidents that weren't their fault.
Injury Insight
Personal injury claim terms explained
The legal terms you're likely to hear during a claim, explained in plain English so you know what to expect.
Client story
Accident at work: a client's story
Hear from one of our clients about their accident at work and what it was like making a claim with Injuries Direct.
Every claim is different. Past results don't guarantee the outcome of future claims.
Why choose Injuries Direct?
A regulated law firm
Injuries Direct is part of NJS Law, solicitors authorised and regulated by the SRA. Not a claims management company.
Personal injury specialists
Your claim is handled by a dedicated personal injury team, not passed around a call centre.
Clear, honest advice
We tell you plainly whether you can claim, what it involves and what it may cost.
No win, no fee
Eligible claims are funded with no upfront costs and no fees if the claim is unsuccessful.
Personal injury claim FAQs
How long do I have to make a personal injury claim?
Generally three years from the date of the accident, under the Limitation Act 1980. For children, the three years starts on their 18th birthday. If you only later realised your injury was caused by someone's negligence, time can run from that date of knowledge.
Can I claim if the accident was partly my fault?
Yes, you may still be able to claim. If you were partly responsible, your compensation is reduced to reflect your share of the blame. This is called contributory negligence. We'll give you an honest view of how it might affect your claim at the start.
How does no win no fee work?
No win, no fee is a Conditional Fee Agreement. If your claim is unsuccessful, you don't pay our fees. If it succeeds, a success fee may be deducted from your compensation, plus any After the Event insurance premium. We explain this clearly before you sign.
How much compensation could I get?
It depends on the severity of your injury, your recovery and your financial losses. General damages are valued using the Judicial College Guidelines; special damages cover costs such as lost earnings, care and travel. We can give you an indication once we understand your injury.
Will I have to go to court?
Most personal injury claims settle without a court hearing. Court proceedings may be started if the other side won't agree a fair settlement, but even then most claims settle before trial. We'll prepare you fully if a hearing is ever needed.
What evidence do I need?
Useful evidence includes photos of the scene and your injuries, witness contact details, medical records, an accident book entry or police reference, and receipts or payslips showing your losses. Don't worry if you don't have everything; we can help gather it.
Is Injuries Direct a law firm?
Yes. Injuries Direct is a trading name of NJS Law Limited, a firm of solicitors authorised and regulated by the Solicitors Regulation Authority (SRA number 8006550).
Find out if you can claim
Tell us briefly what happened. A member of our personal injury team will call you back to talk through your options, with no obligation.
- Free, no-obligation first conversation
- No win, no fee on eligible claims
- Regulated solicitors, part of NJS Law
Lines open Monday to Thursday, 9am to 5pm, and Friday, 9am to 2pm.